Free Shipping on orders over $99
FAQs
QUESTIONS BEFORE YOU PLACE YOUR ORDER
How much does shipping cost?
The shipping cost may vary depending on the shipment location and the store's policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.
Where do we deliver?
Can the order be delivered to multiple addresses?
Do you offer delivery to PO boxes or Military APO/ FPO addresses?
Is express shipping available?
Can I apply a promotion code after my purchase is complete?
How do i use a promo code on checkout?
Can I use 2 promo codes at the same time?
Can I place an order over the phone?
What type of payments do you accept?
QUESTIONS ABOUT ORDER STATUS AND DELIVERY
How can I track my package?
You can find tracking information in your order confirmation or shipping confirmation sent to your email. If an order includes multiple items, each may have separate delivery dates and tracking information.
What should I do if my tracking number doesn't work?
What should I do if a package is missing?
How long do refunds and replacements take?
When there are unknown charges, what should I do?
MODIFYING OR CHANGING AN ORDER
How can I edit/cancel my order?
You can modify some of the order's details within 06 hours of placing it by getting in touch with us using our Contact Form. After that, your purchase will be put into production right away and won't be able to be changed or canceled.
Is there a cancellation fee available?
How can I exchange my items?
PAYMENT
When will my card be charged?
As soon as your order has been successfully placed.
Why my payment isn't accepted?
OTHER
What if I find something suspicious regarding my purchase?
We take efforts at fraud, scamming, phishing, and spoofing seriously. Please get in touch with our customer support team right once if you receive any correspondence that you suspect may not be from our store.
How secure is my personal information?
What is the process for quality assurance?

Hi, We are Sport9Design
First of all, we are really thankful for your interest in Sport9design and our products.
We honestly thank our dearest customers who believe in us and didn't hesitate to show your love and support to Sport9design.
Recently, many of our customers have contacted Sport9design and asked if we had launched other shops because they have seen many items that look exactly the same as Sport9design. However, they weren't advertised by Sport9design which make Sport9design customers confused.
We did some research and now we want to share with you a little bit of what we found out about this situation.
All of our products are designed by Sport9design creative, industrious, enthusiastic, real Designers, Artists. Every single product is a result of hours of hard work.
Sadly, we found out that there are bad people are using tools, automatic machines to clone products photos from us and many other respectful legit stores out there.
These online thieves then put the images on their own website and sell products with lower prices, bad quality. Severely, some of these online thieves are also scammers, they never ship the orders.
We don’t want any of our valuable customers to get into these problems with the cloners, scammers out there so that we want to give you some tips to corroborate that you are purchasing from the real Sport9design Store.
First, please make sure that you enter to the right domain. We are only selling on www.sport9design.com.
Secondly, our product photos are watermarked with Sport9design logos. The cloners use machines to get the images so that they cannot remove the watermarks. If the watermarks are not matched with the website logo, domain please do not make any purchase.
Sport9Design | The Art of Custom Sports Gear
Best regards!
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Address: 13727 SW 152nd Street #1179 Miami, FL 33177 United States
Phone number: +1(812)657-8755
Email support: support@sport9design.com
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